Return Policy

Return Policy – 30 Days

We are committed to providing you with high-quality products and excellent service. If you are not completely satisfied with your purchase, you can request a return according to our 30-day return policy.

1. Return Window

• Products can be returned within 30 calendar days from the date of delivery.

2. Return Conditions

• New and Slightly Used Products: Products must be in new or slightly used condition, with all original tags intact, in their original packaging, and with all included accessories.
• Opened or Used Products: Opened or used products can be returned, provided they are in good condition, with all original accessories included, and are still resellable (not damaged or heavily used).

3. How to Return a Product

To initiate a return, please contact us via email at:

Email: [email protected]

Once we receive your return request, we will send you detailed instructions for returning the product, including the return address.

4. Exchanges

We accept exchanges for products that are defective or if you wish to exchange for another item within the return window.

5. Return Shipping Costs

• Return shipping is free. We include a prepaid return label in your package, so you can return the product at no additional cost to you.

6. Restocking Fees

There are no restocking fees.

7. Refund Processing Time

Refunds will be processed within 7 business days of receiving the returned product. The refund will be issued through the same payment method used at the time of purchase, unless otherwise agreed.

8. Return Address

H376+C22, Aoshida Rd, Meilin, Futian District, Shenzhen, Guangdong Province, China, 518036

For any questions or concerns, feel free to contact us at:

[email protected]

By purchasing from whatsminermicrobt.com, you agree to this Return Policy.